CDS/EVV STAFF CONTACT INFO
For assistance with DCI/EVV send email to:
Clients/Employers and Employees contact the Employer Services Manager in your regional areas for assistance:
- North and West Texas Areas
- JANICE NORWOOD
- Lead Employer Services Manager
- – Technical assistance with DCI/EVV
- 325-518-1950
- 1-866-651-6407
- janice.norwood@imagine-enterprises.org
- Central Texas and Gulf Coast Areas
- TAYLOR MORALES
- Employer Services Manager
- – Technical assistance with DCI/EVV
- 832-725-0461
- taylor.morales@imagine-enterprises.org
For other assistance:
- NANCY HAGOOD
- CDS Payroll Coordinator
- – Client/Employer technical assistance
- 831-207-8799
- nancy.hagood@imagine-enterprises.org
- MICHELLE BREWER
- CDS Operations Manager & DCI Administrator
- – Client/Employer missing service on IPC or unable to check in
- – Client/Employer Medicaid issue
- 713-253-9792
- michelle.brewer@imagine-enterprises.org
- MELISSA PARIS
- CDS Payroll Specialist
- – Assistance with changing bank information
- – Assistance with changing W-4 information
- – W-2 contact, payroll tax questions
- – Employee Self Service (ESS) Portal contact for direct deposit pay stubs
- – Employment verification requests
- 832-385-9476
- melissa.paris@imagine-enterprises.org
- CHERYL HARRIS
- Chief Operating Officer for CDS
- 832-563-0661
- 866-672-6062
- cheryl.harris@imagine-enterprises.org
Imagine Enterprises is a Financial Management Services Agency (FMSA)
People with disabilities who use public resources can have control over their funding by choosing the Consumer Directed Services option with their Medicaid Waiver. As a FMSA for the Home and Community Based Services and Texas Home Living waivers, Imagine Enterprises provides fiscal agent services that support the client/employer to self-direct the waiver budget for services such as Respite, PAS/HAB, Dental, Day Habilitation, Supported Employment, etc.
Our services include employee payroll, reporting of quarterly taxes, monthly CDS trackers, W-2’s, and background checks for every employee and Designated Representative.
We began to provide these services in 2007 under a contract with the Department of Aging and Disability Services because we believe all people with disabilities can work, achieve self-determination, and obtain control over their resources with Social Security benefits planning, financial management services and employment consultation.
Imagine Enterprises is unique because we are only an FMSA and not a provider agency.
IMPORTANT NOTICES
- 2021-09-30 HHSC Information Letter 2021-46, COVID-19 Guidance for FMSAs and Consumer Directed Services (CDS) Employers (Replaces IL 2021-41)
- 2021-08-31 HHSC Information Letter 2021-41, COVID-19 Guidance for FMSAs and Consumer Directed Services (CDS) Employers (Replaces IL 2021-34)
- 2021-07-19 HHSC Information Letter 2021-31, COVID-19 Guidance for FMSAs and Consumer Directed Services (CDS) Employers (Replaces IL 2021-17)
- 2020-03-20 HHSC Information Letter 2021-11, COVID-19 Guidance for FMSAs and Consumer Directed Services Employers (REPLACES IL 2020-08)